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Preparing Human Resources

Preparing Human Resources

"Teamwork Is Key In The Global Economy"

At Concordia University’s John
Molson School of Business
in Montreal, students often
have the opportunity to work in teams,
in specialties as diverse as accounting,
human resources, to prepare them for
a business world in which the “soft
skills” are becoming more and more

Because the students, far
more than their professors, know how
well their peers perform in a group,
Professor Stéphane Brutus designed a
peer-review system to enable students
to tell one another what their strong
and weak points are.
They are reviewed on four elements:

Practical contribution – the extent
to which they do the heavy work of
research and writing; conceptual contribution:
 The generation of ideas and
contribution to brainstorming sessions;

Ethics – respect for others, for deadlines,
for punctuality; and co-operation

Actively participating, communicating
with the group, assisting teammates
and volunteering for tasks.
On average, students participate four
times as undergraduates. They receive
a peer evaluation certificate when they
graduate, and they can obtain a transcript
of multiple peer evaluations to
show employers.
Professor Brutus’s research has found
that the peer review helps the students
gain in self-awareness and improve
their teamwork skills.
Students actually
themselves,” the specialist in human
resources says.
His research highlighting improvements
in team skills is helpful for business
organizations such as Monster
Canada, the vast career portal that
helps job-seekers find work and organizations
find new hires.

properly, John Molson School research
is definitely a useful approach for team
building – a great way for group evaluation,”
says Jean Paul Isson, Monster
Worldwide Inc.’s global vice-president,
business intelligence and predictive
“Teamwork is key in the
global economy. We can’t sit in a silo;
the work is inter-connected.”
Mr. Isson’s work with business analytics,
such as measures of employee
satisfaction, promotes greater selfawareness
in organizations, which
is helpful to employees – including
today’s students; Professor Brutus’s
work leads to greater self-awareness in
individuals, and may predict how they
will perform in the workplace – helpful
to organizations.

Modern technology makes the work
of both possible. Monster, with 150
workforce information to show
companies such as Enterprise Rent-
A-Car decide where to open new locations,
based in part on where they can
find the educated staff they need. At the John Molson School of Business,
the Internet facilitates peer review.
Six thousand students at the business
school participated in the system last
year using a web portal.
One safeguard is that professors
screen the feedback.

“This ensures
that no detrimental information gets to
students,” Professor Brutus says.

feedback is given anonymously, but
the professors know who gives it, so
the students are accountable for their
The first cohort to use the peer-review
system was in 2004, and Professor
Brutus intends to test his hypothesis
that the system has produced lasting
benefits. “An undergraduate environment
is a safe environment”.

Source: The Globe and Mail. Report on Business Dec 2012

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